Privacy Policy

Last Updated: 26 Nov 2024

We, Excellence For MRCS, are committed to safeguarding your privacy in relation to the protection of your personal information. To guarantee our ability to access your services, we may obtain and sometimes share your information. In order to further safeguard your privacy, we give this notice that details our information practices and the options you have when it comes to the collection and use of your information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, or engage with any other services offered through the platform, using digital platforms. Please take the time to read this policy carefully. By accessing or using our services, you agree to the terms outlined here. If you disagree with any part of this policy, please discontinue use of our website.

1. Information We Collect

We collect information about you to provide our services effectively and improve your user experience. The types of information we gather include:

  • Your full name, email address, phone number, and other contact details.
  • Billing information, including payment card details (processed securely via third-party payment gateways).
  • Account credentials, such as username and password, for accessing your user account.

  • Browser type, device information, and IP address.
  • Website navigation details, including the pages you visit, time spent on each page, and your interaction with our content.

We utilize cookies and other tracking mechanisms to enhance your experience, remember your preferences, and gather analytics data. For more information, see Section 6: Cookies and Tracking Technologies.

2. How We Use Your Information

We use the information collected for the following purposes:

  • To process transactions and deliver purchased courses or educational content.
  • To create and manage your account on our platform.

  • To send order confirmations, updates on purchased courses, and essential account notifications.
  • To send promotional materials, special offers, and other marketing communications (you can opt-out anytime).

  • To analyze usage trends and enhance our course offerings.
  • To maintain website performance, troubleshoot issues, and ensure secure access.

  • To comply with applicable legal obligations or enforce our terms of service.

3. Sharing Your Information

We value your trust and handle your data responsibly. However, we may share your information with:

Third-party companies that help us deliver services, such as payment processors, hosting providers, or email communication tools. These providers are obligated to safeguard your information and use it solely for the agreed purposes.

When required by law, we may disclose your information to comply with legal obligations, respond to subpoenas, or protect our legal rights.

In the event of a merger, acquisition, or sale of all or a portion of our business, your data may be transferred as part of the transaction. You will be notified of any such changes. We will never sell your personal information to third parties.

4. Data Security

We implement robust security measures to protect your personal data, including encryption, firewalls, and secure hosting environments. However, no internet-based transmission or electronic storage method is entirely secure. While we strive to safeguard your information, we cannot guarantee absolute security. You are encouraged to use strong passwords and take precautions when accessing your account.

5. Your Rights

We respect your rights regarding your personal data and provide the following options:

You can access and update your personal information through your account settings or by contacting us directly.

You may request the deletion of your personal data, subject to our legal and operational obligations.

Opt-out of promotional communications by following the unsubscribe instructions included in our emails.

You can request a copy of your personal data in a structured, electronic format.

6. Cookies and Tracking Technologies

Cookies are small text files stored on your device to improve your browsing experience. We use cookies for:

  • Session management (e.g., keeping you logged in).
  • Personalizing content and recommendations.
  • Analyzing website usage for performance improvements.

You can manage your cookie preferences in your browser settings. Note that disabling cookies may affect certain features of the website.

8. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. Any updates will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy regularly to stay informed.

9. Contact Us

If you have any questions, concerns, or feedback regarding this Privacy Policy or our data handling practices, please feel free to contact us through the social media links provided on our website. We value your input and are committed to addressing your inquiries promptly and transparently.